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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Division Agent

September 27, 2025

5  out of  5
rating by Division Agent
"Friendly staff and Matt helped do things my other agents neglected just got to get life insurance policy straight."
We responded:
"Thank you for your kind review, we appreciate helping you with your insurance needs!"
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Alexis Norris

April 18, 2025

5  out of  5
rating by Alexis Norris
"Matt Lyon is fantastic! He found me better insurance options, saved me tons of money, and made the entire process easy and stress-free. He took the time to explain everything in detail, ensuring I understood my coverage. Highly recommend him for top-notch service and expertise!"
We responded:
"Thank you so much for the review! We appreciate you trusting us with your auto insurance!"
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Jason Almgren

March 18, 2025

5  out of  5
rating by Jason Almgren
"Tamara has been a fantastic person to work with."
We responded:
"Thank you for the review! We appreciate your insurance business."
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Waialakaniella

February 26, 2025

5  out of  5
rating by Waialakaniella
"Matt Lyon has continually demonstrated his exceptional abilities, enchanting all who encounter him with his remarkable talents and steadfast commitment to excellence at State Farm Insurance."
We responded:
"Thank you so much for the kind words! Thank you for trusting my agency for your auto insurance needs. Also, thank you for your military service!"
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Ronald Roberson

May 22, 2024

5  out of  5
rating by Ronald Roberson
"Matt good guy with good character"
We responded:
"Thank you for the review! We appreciate having you as a customer!"
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Mandy Feik

May 22, 2024

5  out of  5
rating by Mandy Feik
"Matt is top notch ! He meets your needs where you’re at !! Friendly staff !"
We responded:
"Thank you for the review! We appreciate your business."
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Michael Taxter

August 31, 2023

5  out of  5
rating by Michael Taxter
"In today's world it is hard to find some who says what he is going to do ... when he is going to do it ... and then does it! Matt Lyon does it this way not just once, but every time you need something. In today's world, Matt Lyon is someone you want to do business with!"
We responded:
"Thank you Michael! This means so much to us. We pride ourselves in making sure our customers are taken care of and understand there insurance. We appreciate your kind words."
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Kate Chelagat

August 31, 2023

5  out of  5
rating by Kate Chelagat
"Tamera is God sent. Thanks so much. She was patient with me in regards to all my back and forth as I came across her with zero knowledge on US systems/ laws. She took my step by step until my successful purchase and wrapped it up feeling confident/ well covered. You are part of my smooth transition. God bless you all abundantly."
We responded:
"Thank you so much! Tamara does a great job and cares about our customers. We all appreciate having you as a customer, and appreciate you trusting us for your insurance needs!!"
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Rob Pipkin

June 26, 2023

5  out of  5
rating by Rob Pipkin
"These folks have been great. Very responsive,helpful, and it seems like a great product and a great price. Thanks!"
We responded:
"Rob, thank you for the review! We strive to provide great customer service!"
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heather tuttle

February 16, 2023

5  out of  5
rating by heather tuttle
"Tamera with Matt Lyon in Hays was very professional! She explained everything I needed to know and answered questions I had. Great prices on plans also!"
We responded:
"Thank you for the review, we appreciate helping you with your insurance needs!"
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Dennis King

January 4, 2023

5  out of  5
rating by Dennis King
"Always quick to respond to questions and issues!"
We responded:
"Thank you for the review, we are happy to assist you with your auto and home insurance needs!"
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Beatrice Walsh

June 2, 2022

5  out of  5
rating by Beatrice Walsh
"Matt Lyon and his team are the BEST to work with. They knew me, by name, as soon as I walked in the doors and did everything they could to get me the best rates and discounts that I qualified for. They even knew my mom, even though she lived in a different state and had only talked to them over the phone or through email when trying to help me. I’m so sad to be leaving them as I move to a different state, but so thankful for everything they helped me with. 10/10 recommend!"
We responded:
"Thank you so much for the kind words, we will miss having you as a customer! It was an honor to help you with your home and auto insurance and we wish you the best in your new State!"
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Jamie Wolbert

June 1, 2022

5  out of  5
rating by Jamie Wolbert
"Matt and his team go above and beyond what is asked of them. They are knowledgeable and caring. They make things easy and take care of you."
We responded:
"Thank you for the review, we strive to provide great customer service while taking care of you home and auto insurance needs. Thank you for being a customer of ours!!"
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Barry Gallant

March 29, 2022

5  out of  5
rating by Barry Gallant
"Have delt with Tamera for my vehicle insurance for several, A+++++ service, great prices, friendly and easy to work with.. I've actually recommended several people to them. Thanks Tamera"
We responded:
"Thank you for your business and allowing us to help you with your auto insurance needs!!"
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Chad McCarty

March 24, 2022

5  out of  5
rating by Chad McCarty
"Very friendly and very helpful! I get it, it's their job but I have dealt with companies that have forgotten that."
We responded:
"We will always provide friendly and helpful service! Thank you for allowing us to help you with your home and auto insurance needs!"
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Bobby Engel

March 22, 2022

5  out of  5
rating by Bobby Engel
"We always have a good experience when we come In or call Tamara!! Highly recommend them to anyone who needs any kind of insurance needs!!"
We responded:
"Thank you! Tamara does a great job and will always help you with your home and auto insurance needs professionally!!"
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megan osuwah

March 1, 2022

5  out of  5
rating by megan osuwah
"Ms Quimby in Matt Lyon's office is always great. I called asking about adding to my policy and she had a quote in my inbox within 30 minutes. They are always prompt, professional, and great at getting every discount available added."
We responded:
"Thank you for your kind review. We are always happy to help you and provide prompt service."
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Pat Toth

February 2, 2022

5  out of  5
rating by Pat Toth
"All of our insurance is through Matt's office. We live a few hundred miles away and refuse to leave as I know we are taken care of. Now we are getting business insurance through the same office. Tamara was so helpful our conversation was only about 5 minutes and I all set up. She is my go to for all thing insurance. Matt is pretty cool too."
We responded:
"Thank you for the kind words, we value you as a customer and enjoy taking care of your business insurance needs!"
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Jason Fawver

January 19, 2022

5  out of  5
rating by Jason Fawver
"Matt was very easy to work with. He clearly explained my options and actually offered me a much better rate on my insurance needs. I am very happy that I switched over to him and his team. I highly recommend him for your needs!"
We responded:
"Thank you for the kind words! We were happy to help you with your auto and home insurance."
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Randy Caprez

July 14, 2021

5  out of  5
rating by Randy Caprez
"Tamara has been outstanding. She has been very helpful, responded quickly. Very knowledgeable and professional."
We responded:
"Thank you for the review!! We strive to provide a quality customer experience while providing affordable auto and home insurance!"
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ivan Robles

April 3, 2021

5  out of  5
rating by ivan Robles
"Very dedicated very professional I personally think best in town and they work with you for what works best for you!! Highly recommend"
We responded:
"Thank you for the review!! We truly appreciate helping everyone in Hays!"
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T P

March 28, 2021

5  out of  5
rating by T P
"Matt and his staff are here to help. They look out for your best interest. Ask if you’re unsure about a policy or product, they’ll explain. He and his staff have the knowledge, tools and resources to help navigate situations and help me feel secure in my choices. That’s important to me. I recommend him and his team. They’re great."
We responded:
"Thank you for the review and allowing us to help you with your insurance policies! We value your insurance business and will always answer any questions you have."
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Ousmane Camara

January 25, 2021

5  out of  5
rating by Ousmane Camara
"Best insurance agent in town."
We responded:
"Thank you!! We appreciate your review and look forward to helping you for many years."
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Ashley Schlyer

January 22, 2021

5  out of  5
rating by Ashley Schlyer
"Got a home and auto quote and Tamara was excellent at explaining what everything was and how the cost was broke down. Highly recommend!"
We responded:
"Thank you for the review!! We appreciate the kind words and appreciate the opportunity to provide you with home and auto quotes."
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Tyler Legleiter

October 28, 2020

5  out of  5
rating by Tyler Legleiter
"I contacted Tamara for an auto quote and I had a few questions. I was very pleased with how painless my experience was. Tamara is awesome and wonderful to work with she had me fixed up in no time! I highly recommend Matt Lyon’s office just give Tamara a call she will definitely take good care of you!"
We responded:
"Thank you for the review Tyler! We strive to give great customer service!"